Frequently asked questions
WHAT IS YOUR TURNAROUND TIME?
Our normal turnaround time is from same day to 72 hours. Yup, the same day you request it, or no later than 3 days. We do charge an extra fee per design for any express requests since we strive to remain diligent and efficient with every design. We haven't failed yet and surely don't plan to. Check our reviews if you’re still not convinced!
WHAT ARE THE RATES FOR YOUR SERVICES?
DO I OWN THE DESIGNS?
You have full rights to Logos, Banners, Book Covers, Greeting Cards, Business Cards, Letterheads & Posters. We strictly reserve the rights for our portfolio use. With album artworks, flyers & websites it's a bit more complex as these images are being picked up online and manipulated to fit your creative commons rights. Flyers and album arts/cover arts may usually be templates we've designed and can be altered for someone else's promotions, which are extremely rare cases. Websites are templates we enhance and design through your preferred service domain providers . We can customize a specific look for your website, if none of the templates fit to your liking. If you would like an original design and want full exclusive rights, please contact us before filling out our online form.
DO YOU ACCEPT ALL FORM OF PAYMENTS?
We accept all forms of debit/credit cards & 3rd party apps like PayPal, SquareCash (Cash App) , Venmo and Chase Quick Pay. We do-not use “Zelle” (Except Chase Zelle), any longer as there's been many reports of fraudulent transactions and we've experienced it at 1st hand.